College management software: one system for the registrar, accounts and departments
Where a college office loses time between departments, what to decide before you set up software, and how programs and groups map onto SkoolBro.
College management
A worked admission round, from written rules and entrance tests to the merit list and the waitlist, and what a student record should hold afterwards.
A college admission round squeezes months of work into a few weeks. Applications arrive in a rush, entrance tests and interviews need rooms and panels, and the merit list has to be right the first time, because applicants check it closely. Once the round closes, the admitted applicants have to become clean student records that the college will rely on for years.
Fernhill College is made up for this guide. It opens one round for six programs with, for example, 480 places and about 1,900 applications. The figures are only there to make the steps concrete, and the steps apply to most colleges that admit on merit.
Most admission disputes start with a rule that was decided after the scores came in. Fernhill writes down the following before it opens the round:
Fernhill publishes these rules with the application form. When a rejected applicant asks why, the office can point to rules that were public before anyone applied.
Many people who ask about a program never apply. If enquiries and applications share one list, the office cannot tell how many real applicants it has, and follow-up calls go to people who lost interest weeks ago. Fernhill logs each enquiry with the program, a contact and a follow-up date. It becomes an application only when the person applies.
Each application gets a number straight away. Fernhill uses that number on test lists and merit lists instead of the applicant's name. Most applicants are adults, and many would rather their scores were not posted under their names.
Check documents early. If an application is missing a transcript or an ID copy, send it back to the applicant within a few days, so the gap is fixed long before the merit list.
Record each applicant's test date and score on the application itself, in the same place for every program. Scores kept in a lecturer's private sheet or a chat group are the first thing to go missing when someone asks for a recount.
Interviews need a short scoring form that every panel member uses. Fernhill's panels score each candidate out of 20 and add one line of notes, and the admissions office enters the total. Different programs can look for different things, but within one program every candidate is scored on the same form.
Rank applicants by the published formula and apply the tie rule. Then check the edges. Someone should look at the last ten applicants above the cut-off and the first ten below it, because a mistake there changes who gets a place. Publish the list by application number.
Every offer needs an acceptance deadline. Without one, places stay blocked by applicants who have already accepted somewhere else.
Fernhill's computer science program has, for example, 60 places. It offers all 60 and waitlists the next 40 in merit order. By the deadline, 51 have accepted. The first nine on the waitlist get offers with a shorter deadline. Two of them decline, so the next two move up. The office records every offer, every answer and the date of each, so it can show exactly how each place was filled if anyone asks.
When an applicant accepts and completes whatever your college requires to join, the application should become a student record without anyone retyping it. Names, contact details, the previous institution and documents carry over. At enrollment the college adds what only it can give: an admission number, the program year and group, and a note of which documents were checked.
From then on the academic record grows every year. It should hold:
Two habits keep the record clean. Change a student's status on the day they leave, because a record left open until the end of the year puts a ghost on every register and fee list. And when a former student comes back, use their existing record so their history stays in one place.
SkoolBro keeps enquiries in their own list, each with a follow-up date and a status: new, contacted, follow up, converted or closed. One action turns an enquiry into an application. Applications move through submitted, in review, test and interview, then to waitlisted, offered or enrolled, or they end as rejected or withdrawn. Each application holds the program applied for, the test date and score, the interview time and a decision note. Offers, waitlisting and rejections are decisions that only people with that permission can make, and the audit log shows who made each one and when.
SkoolBro does not rank applicants into a merit list. Your committee ranks them by its formula, and the office moves each application to offered or waitlisted. A waitlisted applicant can be offered a place later. For on-the-spot admissions, an application can be enrolled straight from any open stage.
Enrolling creates the student record from the application and gives the next admission number. The admissions screens use school words such as parent, and an application asks for at least one contact person. For an adult applicant that can be a parent, a sponsor or an emergency contact, and guardians stay optional on the student record. ID numbers are stored encrypted, medical notes are restricted, and documents sit on the student's record, where they can be marked as checked. Each year the record keeps the student's program year, group and the outcome of the year. Certificates, including enrollment certificates, carry a number that anyone can check online. Students then sign in to see their own attendance, results and fees.
The reason SkoolBro keeps applicants and students in separate lists is explained in admissions or students: what is the difference. What a student file should hold, and who should see each part, is covered in managing student information in one record. For the record at exam time, see college examination and result management.
No. It keeps each applicant's stage, test score, interview time and decision note. Your committee ranks applicants by its own formula, and the office then moves each application to offered or waitlisted.
Yes. A waitlisted application can be moved to offered when a place comes free, and the decision is recorded with who made it.
Yes. An application can be enrolled straight from any open stage, which creates the student record at once.
Their details stay with their application. Only people who enroll become students, so class lists, registers and invoices hold only students who attend.