Delete your SkoolBro account

This page covers SkoolBro, the web app and the SkoolBro Android app, made by Consecutive Bytes. You can delete your SkoolBro account at any time, in the app or by email.

In the app

1. Sign in to SkoolBro.
2. Open your name at the top of the screen, then Account.
3. Choose Delete my account and confirm with your password, and your 6-digit code if you use two-step sign-in.

Staff, parents and students: your sign-in is deleted straight away.

School owners: deleting your account closes your school's account. We email you a link to confirm, and 30 days after you confirm we delete all of the school's records. Until then, any owner can keep the school.

By email

If you cannot sign in, write to [email protected] from the email address on your account, or give the phone number you sign in with, and ask us to delete your account. We reply within 7 days and delete your details within 30 days.

A child's account

A parent or guardian can ask for their child's account and data to be deleted. Ask the child's school, or write to [email protected] from the email address or phone number the school has for you, with the child's name and school. We reply within 7 days, delete the child's sign-in within 30 days and ask the school to remove its records about the child.

What is deleted

• Your name, email address, phone number and password.
• Your sign-ins, devices and settings. Security records of past sign-ins, without your email address or phone number, are deleted after 12 months.

What stays

• Records your school keeps about you, such as a student or staff record, belong to the school and stay while the school uses SkoolBro. Ask your school to remove them. When a school closes its account, all of its records are deleted 30 days after it confirms.
• Anything we must keep by law, such as our own invoices to a school, for as long as the law requires.

More about how we handle data is in our privacy policy. Questions go to [email protected].